Frequently Asked Questions

If your questions and queries are not answered here, please contact us at Derby Jeans. We’re glad to help!

What are the delivery charges for orders from Derby Jeans?
There is additional delivery charge of One and half kuwaiti dinar (1.500KWD) for purchases between Twenty five kuwaiti dinar (25.000KWD) and below. Purchases above Twenty Five Kuwaiti Dinars (25.000KWD) will be delivered FREE inside Kuwait.
Which payment methods are accepted in Derby Jeans?
This website integrates WooCommerce to facilitate all payments and purchases. WooCommerce is the top plugin for all ecommerce websites. We do Cash on Delivery, KNET, Paypal and Online Credit Card payment.
How long will delivery take?
Ordered items will be delivered within three(3) working days.
How secure is shopping in the Online Derby Jeans?Is my data protected?
WooCommerce is the best of the best. You can purchase online in confidence. All your data is also protected and will only be used for billing and shipping purposes.
What exactly happens after ordering?
After you order you will receive email confirmation of your order.
Do i receive an invoice or receipt for my order?
Yes you will receive an email with a receipt of your order.